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FUJITSU 5Y OS 4H RESPONSE 24X7 IN SVCS

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FUJITSU 5Y OS 4H RESPONSE 24X7                                  IN SVCS (FSP:GD5S63Z00SEV1S)

FUJITSU 5Y OS 4H RESPONSE 24X7 IN SVCS

Varenr.:
FSP:GD5S63Z00SEV1S
Beskrivelse

Fujitsu Support Pack and ServiceContract Software
In addition to its cutting-edge products, Fujitsu offers standardized Product Support Services that are sold at the point of sale or any time during product life cycle.

Fujitsu offers support for Fujitsu and Partner branded software products. It comprises the diagnosis of software incidents, the provision of workarounds and/or the right to receive error corrections, updates and upgrades, as applicable. Software support is provided remotely. The availability of error corrections, updates and upgrades as well as the right to receive them depends to the lifecycle policy of the respective licensor and is detailed in the software-specific Technical Appendix to the data sheet.

Fujitsu Support Pack is a product-related service contract with once-only remuneration and for a fixed contract term of 1 up to 8 years. Before expiry, the service period can be extended by purchasing a corresponding follow-on Support Pack."

On-site services
The reported fault is analyzed and the diagnosed technical problem is solved, if possible via remote access. If this is not possible, an on-site service engineer will be sent. If a hardware component fails, the operational readiness will be restored by replacing or repairing the faulty part. The spare parts used are new or as-new. The replaced parts become the property of Fujitsu or of the commissioned authorized service partner.

Service time
24x7 - Monday to Sunday including legal public holidays

Selvom vi gør vort bedste for at give fyldestgørende information, så er billederne kun vejledende, og selve varen er ikke nødvendigvis 100% identisk med det viste billede. Produkter kan være vist med ekstraudstyr der ikke er inkluderet eller i andre form- og farvevarianter. Hvis der er forskel mellem produktoverskrift, beskrivelse og billede, så er det produktoverskriften som gælder. Hvis du er i tvivl, så kontakt os gerne. Vi tager forbehold for trykfejl, ændring af priser og specifikationer uden varsel.

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